Refund policy
Refund Policy
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Product returns are only accepted if the delivered item is defective or different from the item ordered. (This applies only if you contact us within 7 days of receiving the product.) As a general rule, we do not accept cancellations or returns due to customer convenience, so please review your order carefully before purchasing.
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Notwithstanding the preceding paragraph, we cannot accept cancellations, returns, or exchanges for the following items:
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Opened or used items
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Items after 7 days or more have passed since delivery
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Items damaged, scratched, or soiled while in the customer's possession
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Items without original packaging (bags, cases), tags, or accessories
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Items purchased under special conditions, such as non-refundable coupons
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Other items clearly marked on the product page as non-returnable (Please contact our customer support for details)
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If there is a clear defect in the product or an incorrect item was delivered, our company will cover the return shipping costs.