Refund policy

Refund Policy

  1. Product returns are only accepted if the delivered item is defective or different from the item ordered. (This applies only if you contact us within 7 days of receiving the product.) As a general rule, we do not accept cancellations or returns due to customer convenience, so please review your order carefully before purchasing.

  2. Notwithstanding the preceding paragraph, we cannot accept cancellations, returns, or exchanges for the following items:

  • Opened or used items

  • Items after 7 days or more have passed since delivery

  • Items damaged, scratched, or soiled while in the customer's possession

  • Items without original packaging (bags, cases), tags, or accessories

  • Items purchased under special conditions, such as non-refundable coupons

  • Other items clearly marked on the product page as non-returnable (Please contact our customer support for details)

  1. If there is a clear defect in the product or an incorrect item was delivered, our company will cover the return shipping costs.